Should You Choose Managed Services or Break-Fix for Your IT Provider?
When you choose an IT provider, they’ll operate with one of two models – managed services or break-fix. Which works for you?
Service Provider
A Glossary of IT Terms an MSP Will Say
When you’re working with an MSP, VAR, or any IT service provider, you’ll want to understand some of their language. Here is a glossary of common terms explained.
How to Choose the Right MSP Provider for Your Business
These six considerations will show you how to choose the right MSP provider to bring your business to the peak of technological success.
GE Appliances Explains How Amazon Connect Improved Customer Relations at Enterprise Connect 2017
Amazon relies heavily on its customer service capabilities. With millions of customers speaking dozens of languages, it’s important that Amazon’s customer service centers in 32 countries maintain high standards of customer service. This is a priority for the company. “Our customers are our top priority, and the future of our company is built on customer […]
Top 10 Security Questions Your Cloud Provider Should Be Able To Answer
With the global cloud computing and hosting market estimated to be worth in excess of 94 billion dollars by 2017, the move to the cloud is no longer a far off notion for most businesses. It’s happening now. Both enterprise-level and small businesses are increasingly integrating cloud technology into their companies. Whether you are considering […]
Does Your SMB Have a Cloud Redundancy Strategy?
When customers move to the cloud, one of the questions they ask almost immediately is, “How do I access my data if the internet goes down?” Customers need to know you have a strategy for redundancy for every cloud product. “The concept of having reliable and redundant access to the internet is not new,” says […]
