With Xyte’s Mobile RMM, users can remotely monitor connected devices on the go through an intuitive live map interface, allowing them to see the location of devices in relation to their own location, making it easier than ever to manage large-scale deployments. Teams can send remote commands, check real-time device states and view recent changes such as temperature adjustments, Wi-Fi status and other key parameters. In addition to monitoring, users can interact with devices in real time, issuing commands and observing how device statuses change after the commands are received.

“This is an incredibly powerful feature. It may seem simple, but the ability to monitor an entire network of connected technology – whether AV systems, sensors or industrial equipment – straight from your phone is a game-changer,” says Omer Brookstein, CEO and co-founder of Xyte. He continues, “Our mobile RMM not only simplifies remote monitoring but gives teams the flexibility to stay on top of their installations, whether they’re managing a handful of devices or thousands. With AV systems becoming more and more mission critical, the ability to monitor and manage them from a mobile device from anywhere and at any time is more imperative than ever before.”

According to Xyte, it was the first to introduce QR code device claiming on mobile devices, which allows both end-users or dealers and system integrators to quickly scan and claim devices as part of their managed environment. Building on these previous platform capabilities, Xyte’s Mobile RMM extends beyond mobile QR code device claiming, allowing users to identify, actively manage and troubleshoot devices remotely. While larger displays may still provide the best experience for monitoring high-volume installations, mobile RMM ensures quick, efficient action while on the move.

Another version of this article originally appeared on our sister-site Commercial Integrator on Sept. 23 2024. It has since been updated for My TechDecisions’ audience.

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“In today’s fast-paced and interconnected world, the demand for seamless, centralized management across diverse screens has become more crucial than ever,” says Clifford Chen, general manager of the Presentation Group at ViewSonic. “We are excited to increase our collaboration with Crestron, which aims to deliver unparalleled ease of use and efficient solutions. Moreover, the partnership ensures high-security standard control management for our customers.”

Bob Bavolacco, Creston’s director of technology partner programs, says, “ViewSonic’s commitment to innovation and quality AV solutions makes them an ideal partner for us. The integration of ViewSonic’s product into our Crestron Connected program and the Crestron XiO Cloud platform represents a significant advancement for our AV management ecosystem. We are excited to see how this collaboration will transform the management of audiovisual environments in business spaces, enhancing both the user experience and operational efficiency.”

A Complete AV Ecosystem Provided by ViewSonic and Crestron  

To simplify management and increase adaptability, ViewSonic has developed myViewBoard Manager, a web-based management and remote control platform for ViewSonic displays. This partnership enables Crestron’s customers to adopt and manage ViewSonic’s display solutions, such as the features and functionality of the IFP and CDE series, and meeting the diverse requirements of modern work environments. Simultaneously, for ViewSonic customers, this collaboration enhances the utility of their existing IFP62 series and CDE30 series. It enables seamless incorporation into centralized control systems and ensures improved compatibility with various devices from different brands, all supported by Crestron’s platform, says ViewSonic.

Event hosts and presenters can manage their presentation environment using the web-based platform provided by the Crestron XiO Cloud platform or LAN control platform. This includes switching signals/input sources, adjusting image size and audio volume, or broadcasting public messages, particularly beneficial in large forum spaces with multiple displays. Moreover, the adoption of the XiO Cloud remote management feature allows IT administrators to monitor device status from one location, minimizing downtime and streamlining troubleshooting and maintenance processes.

The initial phase of the partnership focuses on integrating ViewSonic’s ViewBoard IFP62 series and CDE30 series, which are widely acclaimed in business environments for facilitating collaborative sessions, says ViewSonic. The company plans to encompass a broader range of its visual solutions in different professional settings to strengthen unified communication capabilities.

Shop and compare the latest products and solutions from Crestron and ViewSonic on our sister-site AV-iQ.

Another version of this article originally appeared on our sister-site Commercial Integrator on February 5, 2024. It has since been updated for My TechDecisions’ audience.

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Xyte says it now enables AV and UC professionals to offer remote managed services to their customers’ MTRs. In-house IT departments can also register their Teams Rooms to the Xyte platform. They can also monitor all their workplace technologies via a single pane of glass and deliver an exceptional employee experience.

Furthermore, Xyte’s support for Microsoft Teams Rooms is hardware-agnostic, according to a statement. It enables management and monitoring of the MTRs as well as peripheral devices (USB cameras, speakers, and microphones), regardless of the hardware vendor.

Also Read: SolarWinds Launches Hybrid Cloud Observability Solution

Andrew Gross, VP of Sales at Xyte, explains the need for Teams Rooms support. He remarks, “Adding support for Microsoft Teams Rooms has always been a top priority for us. Xyte is now the first cloud solution to support MTRs and Zoom Rooms as well as all SDVoE systems and Crestron, QSC, Avocor and many other devices.”

According to Gross, Xyte will offer IT departments and AV/UC professionals a single platform to manage their complete digital ecosystems. Moreover, it facilitates this from one easy-to-use dashboard. He also reveals that the open API delivers several possibilities and gives integrators the flexibility to add any device or equipment to the platform to suit end users’ business needs.

“We are inviting early adopters to register now to be amongst the first to receive this enhanced management and support capability for their Microsoft Teams Rooms,” Gross concludes.

This article originally appeared on MyTechDecisions’ sister-site Commercial Integrator.com.

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