Audio Conferencing Archives - My TechDecisions https://mytechdecisions.com/tag/audio-conferencing-1/ The end user’s first and last stop for making technology decisions Tue, 23 Apr 2024 17:16:41 +0000 en-US hourly 1 https://mytechdecisions.com/wp-content/uploads/2017/03/cropped-TD-icon1-1-32x32.png Audio Conferencing Archives - My TechDecisions https://mytechdecisions.com/tag/audio-conferencing-1/ 32 32 Nureva Backs HETMA as Annual Platinum Sponsor https://mytechdecisions.com/unified-communications/nureva-hetma-platinum-sponsor/ https://mytechdecisions.com/unified-communications/nureva-hetma-platinum-sponsor/#respond Tue, 23 Apr 2024 17:16:41 +0000 https://mytechdecisions.com/?p=49293 Nureva partners with HETMA as a platinum sponsor, enhancing classroom experiences with its audio conferencing systems for large educational spaces.

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Nureva Inc., provider of advanced audio conferencing solutions, announced its support for the Higher Education Technology Managers Alliance (HETMA) as an Annual Platinum Partner. A 501(c)(3) advocacy organization, HETMA focuses on expanding and enhancing the higher education audiovisual sector by connecting the community to strengthen the collective mission and impact of the broader AV/IT industry.

As a platinum partner, Nureva says it can more broadly introduce its audio conferencing systems that deliver the simplicity and value essential for larger classrooms. Per a statement, the company’s products are increasingly chosen by prestigious higher education institutions throughout the United States. These include Harvard Medical School, Georgetown University, Penn State University, The University of Arizona, The University of North Carolina at Chapel Hill and the University of California, Berkeley.

Support for Higher Education

Powered by revolutionary Microphone Mist technology, Nureva adds that its audio systems offer adaptability for both HyFlex and hybrid learning environments, without the cost and complexity of a traditional system. Here, thousands of virtual microphones fill larger classrooms and meeting rooms to pick up voices in every inch of the space, and in-room voice amplification means students will hear clearly — whether they’re in the classroom or participating remotely.

According to Nureva, its products incorporate many features specifically designed to address the needs of higher education technology managers. For instance, it includes autocalibration, which means IT teams can be assured that when rooms are rearranged to accommodate various classes, the audio simply adjusts. Nureva’s camera zones feature for the HDL410 system also keeps hybrid classes engaging by using sound location data to enable automated multi-camera switching in larger classrooms without any additional software or specialized technical expertise.

Nureva at InfoComm

The company states that visitors to InfoComm 2024 can learn more about Nureva’s technology and full product offering at Nureva’s booth (C5664). Additionally, Nureva is a sponsor of the HETMA Higher Education Summit on June 10 and 11, taking place in the West Hall of the Las Vegas Convention Center.

“Our collaboration with HETMA marks a pivotal step in our commitment to empowering higher education technology managers and the community as a whole,” says Nancy Knowlton, Nureva’s CEO. “We are excited to support HETMA in its search for products that simplify how IT managers equip their larger classrooms and meeting spaces with the audio performance needed to effectively support remote learning and collaboration.”

Another version of this article originally appeared on our sister-site Commercial Integrator on April 23, 2024. It has since been updated for My TechDecisions’ audience.

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Nureva Unveils HDL410 Audio Conferencing System for Large Hybrid Spaces https://mytechdecisions.com/unified-communications/nureva-unveils-hdl410-audio-conferencing-system-for-large-hybrid-spaces/ https://mytechdecisions.com/unified-communications/nureva-unveils-hdl410-audio-conferencing-system-for-large-hybrid-spaces/#respond Thu, 20 Oct 2022 12:00:53 +0000 https://mytechdecisions.com/?p=45432 Nureva Inc., the Calgary, Alberta Canada-based provider of advanced audio conferencing solutions announced the HDL410 system, marking the first of a new generation of Nureva audio conferencing systems designed to further simplify the task of getting great audio in larger hybrid spaces. The HDL410 system combines two Nureva microphone and speaker bars with a new […]

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Nureva Inc., the Calgary, Alberta Canada-based provider of advanced audio conferencing solutions announced the HDL410 system, marking the first of a new generation of Nureva audio conferencing systems designed to further simplify the task of getting great audio in larger hybrid spaces.

The HDL410 system combines two Nureva microphone and speaker bars with a new connect module, powered by the company’s Microphone Mist technology and a new unified coverage map to deliver pro audio performance in extra-large working and learning spaces up to 35′ x 55′ (10. 7 x 16.8 m). The unified coverage map enables the two microphone and speaker bars to act is if they were a single device with a single coverage map that spans the entire space. This greatly improves audio performance and sound location data accuracy for camera switching and steering, while avoiding the complications and performance challenges of systems that require manual setup and complex processing to stitch together overlapping coverage areas from multiple ceiling microphones.

A new Console Direct feature provides a secure and continuous connection between the HDL410 and Nureva Console, allowing IT managers to manage the HDL410 remotely without having to rely on an in-room computer running client software. Users get access to remotely install firmware updates, check device status, view analytics and historical data, change settings, access APIs from the Nureva Developer Toolkit and more.

Also new to the HDL410 is an audience mute feature within Nureva’s Voice Amplification Mode, which can focus microphone pickup on the presenter or instructor’s voice while reducing all other microphone pickup in the space.

Nureva HDL410 Audio Conferencing System Designed for Easy Deployment & Management for IT 

The continued shift to hybrid environments has put a strain on IT resources to meet new and growing needs in collaboration spaces of all sizes, requiring solutions that dramatically improve the experience of remote participants. For audio in larger spaces, this challenge is amplified by the higher cost and complexity of designing, installing and managing traditional pro AV solutions.

Nureva says it’s at the forefront of finding innovative, IT-friendly ways to meet these challenges with intelligent audio systems that are easy to deploy and manage. The HDL410 connects easily by USB and can be installed and operational in about an hour, with no DSP required, simple bar mounting on the wall via 2-screws and continuous autocalibration. Microphone Mist technology handles echo cancellation, noise reduction, position-based gain control and the challenges of multiple in-room participants speaking at once. Nureva audio systems integrate with UC&C platforms including Microsoft Teams and Zoom, and the HDL410 is currently in the certification process for Microsoft Teams, which would make it the first microphone and speaker bar certified for extra-large Microsoft Teams Rooms.

“Today’s IT leaders are asking for intelligent solutions that deliver the collaboration experience their users demand without putting a strain on IT resources,” says Nancy Knowlton, Nureva’s CEO. “The Nureva HDL410 system is our latest and most dramatic example of using our IT-first approach to innovation to deliver great audio in large spaces.”

Nureva will debut and demonstrate the HDL410 system at EDUCAUSE in Denver, Colorado, October 25–28, 2022, and Zoomtopia in San Jose, California, November 8–9, 2022.

This article originally appeared on MyTechDecisions’ sister-site CommercialIntergrator.com.

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ClearOne University Online Sessions Now Open for Registration https://mytechdecisions.com/audio/clearone-university-july-2022-online-class-registration/ https://mytechdecisions.com/audio/clearone-university-july-2022-online-class-registration/#respond Thu, 07 Jul 2022 17:17:05 +0000 https://mytechdecisions.com/?p=43787 The calendar may say it’s summer but classes are still in session at ClearOne, the Salt Lake City, Utah-based provider of conferencing, collaboration and network streaming solutions. The company unveiled its schedule of July 2022 ClearOne University online instructor-led training and live webinar sessions. Sessions are now open for registration here. Instructor-led and live webinar […]

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The calendar may say it’s summer but classes are still in session at ClearOne, the Salt Lake City, Utah-based provider of conferencing, collaboration and network streaming solutions. The company unveiled its schedule of July 2022 ClearOne University online instructor-led training and live webinar sessions. Sessions are now open for registration here.

Instructor-led and live webinar training are core parts of ClearOne’s commitment to provide its global network of integration partners with the highest quality of educational support. ClearOne believes that there is simply no substitute for direct human interaction on technical subjects. It leads to a much better understanding of how to realize the full benefits of the company’s professional audio, video, streaming and collaboration solutions for customers.

The ClearOne University July schedule includes dedicated classes on CONVERGENCE AV Manager Certification, AV Conferencing Certification, Pro Audio Conferencing Certification, Advanced Pro Audio Conferencing Certification, UNITE 180 Camera Training, Design Library Training, DIALOG 10 USB Microphone Training, CONSOLE AI Software Configuration Certification, and Versa Mediabar Training,

The schedule of topics and times is as follows:

CONVERGENCE AV MANAGER CERTIFICATION

  • July 19 from 8:00 to 9:30 AM EDT
  • July 20 from 8:00 to 9:30 AM EDT

UNITE 180 TRAINING

  • July 18 from 10:00 to 10:45 AM EDT

AV CONFERENCING CERTIFICATION

  • July 19 from 9:00 to 11:00 AM EDT
  • July 20 from 9:00 to 11:00 AM EDT

ADVANCED PRO AUDIO CONFERENCING CERTIFICATION

  • July 21 from 10:00 AM to 12:00 PM EDT

DESIGN LIBRARY TRAINING

  • July 14 from 11:00 to 11:45 AM EDT
  • July 21 from 10:00 to 10:45 AM EDT
  • July 28 from 8:00 to 8:45 AM EDT

CONSOLE AI SOFTWARE CONFIGURATION CERTIFICATION

  • July 11 from 9:00 to 10:00 AM EDT
  • July 25 from 10:00 to 11:00 AM EDT

VERSA MEDIABAR TRAINING

  • July 12 from 10:00 to 10:30 AM EDT
  • July 26 from 8:00 to 8:30 AM EDT

PRO AUDIO CONFERENCING CERTIFICATION

  • July 12 from 11:00 AM to 1:00 PM EDT
  • July 13 from 11:00AM to 1:00PM EDT
  • July 14 from 11:00 AM to 1:00 PM EDT
  • July 26 from 9:00 to 11:00 AM EDT
  • July 27 from 9:00AM to 11:00AM EDT
  • July 28 from 9:00 to 11:00 AM EDT

DIALOG 10 TRAINING

  • July 21 from 9:00 to 9:30 AM EDT

This article originally appeared on MyTechDecisions’ sister-site CommercialIntegrator.com.

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Shure, Logitech Collaborate to Create Innovative Audio Conferencing Solutions https://mytechdecisions.com/audio/shure-logitech-collaborate-to-create-innovative-audio-conferencing-solutions/ https://mytechdecisions.com/audio/shure-logitech-collaborate-to-create-innovative-audio-conferencing-solutions/#respond Fri, 17 Dec 2021 19:23:36 +0000 https://mytechdecisions.com/?p=36785 Shure Inc., the Niles, Ill.-based company, collaborated with Logitech to offer organizations innovative conferencing solutions for hybrid environments. According to a statement, users can now bring Shure audio to Logitech’s room solutions with Shure’s Microflex Ecosystem devices. Shure announced its Microflex Advance microphones are supported and tested for use with Logitech video collaboration devices. These include […]

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Shure Inc., the Niles, Ill.-based company, collaborated with Logitech to offer organizations innovative conferencing solutions for hybrid environments.

According to a statement, users can now bring Shure audio to Logitech’s room solutions with Shure’s Microflex Ecosystem devices.

Shure announced its Microflex Advance microphones are supported and tested for use with Logitech video collaboration devices. These include the Logitech RoomMate with Tap IP, combined with the IntelliMix P300 Conferencing Processor and Microflex MXN5-C Networked Loudspeaker.

In addition, using fully networked pro AV hardware, the MXA910 Ceiling Array and MXA310 Table Array are certified for Microsoft Teams Rooms and Zoom Rooms. Meanwhile the MXA710 Linear Array1 is approved for Microsoft Teams Rooms.

Thoroughly tested by Shure and Logitech for compatibility with the video conferencing platforms, users can select the Logitech system and Microflex Ecosystem solutions depending on requirements.

Watch: The Collaboration Space: How to Quickly Install Easy to Support Meeting Room Solutions

Logitech RoomMate with Tap IP works hand-in-hand with Shure Microflex Ecosystem solutions to offer professional-grade video and audio solutions for larger rooms. Users can connect select Logitech devices with the Microflex Advance microphone range. In doing so, they can manage several features without the need for complex programming. These include adjusting meeting room audio, mute sync, LED status and volume control.

Paul Gunia, director of technology partnerships at Shure remarks, “We’re happy to have verified compatibility with Logitech’s portfolio of video collaboration devices, both PC and Android based.”

According to Gunia, Logitech users can now standardize on Shure’s Microflex Ecosystem devices in all sizes and types of meeting rooms. This leverages the range of microphone form factors that cater to many aesthetic and UX choices.

Sudeep Trivedi, head of alliances and go-to market, Logitech Video Collaboration, also acknowledges that its customers look to Logitech and Shure for delivering premium conference room experiences.

“Pairing up Shure audio with Logitech’s purpose-built room appliances, touch controllers, and cameras provides a verified, professional-quality solution for your high-value spaces,” Trivedi says.

For easier system design and installation, Shure and Logitech have collaborated on a selection of helpful documentation, including a useful quick start guide.

Access these documents and more details by visiting the Shure and Logitech technology partnership page.

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UNLV Pilots New Hybrid Classroom Model https://mytechdecisions.com/facility/unlv-deploys-campus-wide-hybrid-classroom-model/ https://mytechdecisions.com/facility/unlv-deploys-campus-wide-hybrid-classroom-model/#respond Thu, 11 Nov 2021 19:27:01 +0000 https://mytechdecisions.com/?p=35763 Like thousands of other higher education institutions, the University of Nevada, Las Vegas (UNLV) was forced to quickly adopt new hybrid classroom models during the pandemic. The university’s AV and IT staff came up with what they call the “Swiss Army Knife” of classrooms that includes all of the technology needed for both synchronous and […]

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Like thousands of other higher education institutions, the University of Nevada, Las Vegas (UNLV) was forced to quickly adopt new hybrid classroom models during the pandemic. The university’s AV and IT staff came up with what they call the “Swiss Army Knife” of classrooms that includes all of the technology needed for both synchronous and asynchronous learning, meaning that students can tune into the live lecture, or view a recording outside of class hours.

“It was what I like to call the Swiss Army Knife of classrooms because it’s a typical classroom, but we added lecture capture and web conferencing into the rooms,” says Frank Alaimo, a the university’s Senior AV/IT systems specialist. “Now the room has synchronous and asynchronous capabilities, recording capabilities, live ‘in-the-room’ capabilities — it has everything.”

A standard hybrid classroom

The university created a standard room technology model that was implemented via a pilot program in rooms of different sizes and function, giving professors and students the same experience regardless of classroom.

UNLV’s new hybrid classroom model made extensive use of the Sennheiser TeamConnect Ceiling 2 (TCC2) microphones, which were deployed across 58 multi-purpose classroom across the campus.

According to Alaimo, the university already deployed Sennheiser’s SpeechLine Digital Wireless and Sennheiser Control Cockpit, so the TCC2 microphones completed the web conferencing features for the hybrid classroom model.

Watch: How One University Made Their Hybrid Learning Vision a Reality with Sennheiser

“Now, the instructor has a mic at the lectern, and the TCC2 is able to capture both the students or the instructor, should he or she choose to lecture while moving around the room,” Alaimo says.

The TCC2’s beamforming microphone technology came in handy for larger classrooms with a lot of students, as the devices are able to quickly move to wherever a student is talking, says Michael Theil, the university’s classroom control systems specialist.

“This also simplifies our lives in IT so we don’t have to make microphone adjustments,” Theil says. “That is a huge time saver.”

UNLV’s first hybrid classroom deployments

The first of the hybrid learning rooms, dubbed RebelFlex after the school’s mascot, were deployed in the UNLV faculty center, and the IT team provided guidance on how to migrate new and existing classrooms to the flexible learning model.

“The concept was little bit overwhelming for instructors at first, so as part of the RebelFlex pilot program, we included a RebelFlex assistant in each room to provide support, so instructors could remain focused on their agenda during the initial rollout,” says Alaimo.

The primary rollout consisted of 58 classrooms, including eight that already had a  recording device that were converted into the RebelFlex rooms. Another 50 classrooms were completely remodeled with new equipment, including the TCC2 microphones.

Sennheiser audio ceiling tile

The rooms vary in size from 25 seats to 179 seats, with larger rooms utilizing a pair of TCC2 units.

Other rooms are currently being planned, but the university’s team is looking at converting a larger campus auditorium that is already being renovated. According to Alaimo, it already has recording features in place, so deploying the TCC2 would be seamless.

Education equity and ease of use

We’ve heard a lot about meeting equity in corporate environments, which essentially means providing the same meeting experience for both remote and in-person users. The UNLV team took that same approach to the classroom, with the microphones helping students feel like they are a part of the experience.

“We wanted to be able to offer a similar experience for the student, whether they were in-person or remote,” Theil says. “If you are at home and you’re getting a subpar lecture or feel that you can’t hear the other students, you won’t get the same degree of value. Our system was designed so that people at home have the same opportunities that students have on campus.”

The network compatibility of the TCC2 made installation easy for the university’s in-house tech team, with Dante audio networking technology helping to simplify device routing and merging the conferencing capabilities of two or more rooms.

With the Sennheiser Control Cockpit, the IT team can monitor battery levels, muting functionality and other features, helping to reduce system downtime, Theil says.

The university also made use of the TCC2’s exclusion zone feature, which allows staff to eliminate unwanted noise coming from an HVAC register or a door that is often used.

“I don’t have time to make a custom DSP program for each room, and that’s what makes it really nice, it works wonderfully out of the box,” Theil says.

Now, the university’s technical staff expects every classroom to eventually become a RebelFlex room, Alaimo says.

“We have projects of all types and sizes, but we feel like every classroom will be RebelFlex by default going forward,” he says.

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Putting the IT in Audio Conferencing Systems https://mytechdecisions.com/audio/putting-the-it-in-audio/ https://mytechdecisions.com/audio/putting-the-it-in-audio/#respond Thu, 12 Aug 2021 17:07:35 +0000 https://mytechdecisions.com/?p=33230 How the latest generation of professional conferencing systems help IT professionals be AV heroes.

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My background is in computer science, but my professional career took me into the world of AV. I quickly learned that AV, like IT, has its own set of standards, technical jargon, and hotly debated subjects that, at times, can be confusing.

For an IT professional, it’s particularly challenging to understand these technical aspects when tasked with selecting, installing, and configuring conferencing technology for today’s meeting rooms.

With the proliferation of a new generation of conferencing rooms that demand tighter integration of IT and AV systems, these rooms must provide a seamless, easy-to -operate, and great audio, video, and computational experience for users.

One area where strides have been made in this regard is the availability of IT-friendly conferencing solutions for small meeting rooms or huddle rooms.

The latest huddle room soundbars and speakerphones provide everything that’s needed for crisp, clear audio: multiple microphones, high-quality speakers, and built-in audio processing to eliminate background noise. And they only take a simple USB or Bluetooth connection to get started and feature network-based monitoring, allowing them to be easily added into IT responsibilities.

Listen: Collaboration Space Podcast: Support the Transition to Hybrid Work with Robust AV Solutions

Unfortunately, larger conferencing rooms — given the number of people they need to support, size, as well as the typical nature of their design, which include a lot of hard reflective surfaces — require more components and more AV expertise.

There are microphones, speakers, and digital signal processors that must all work together to achieve a great sounding room and overcome the audio and acoustic challenges present.

This requires configuration and careful tuning that takes a lot of skill and time even for AV professionals to get right because it varies from room-to-room. It’s a task that most certainly reaches far beyond the scope of IT expertise.

There is good news: The latest range of conferencing systems for midsize and large meeting rooms are engineered to be just as intuitive to install, configure, and use as the audio technology going into huddle rooms.

Once connected, these solutions automatically discover all the devices within the system. Next, it configures them to be optimized for the room environment, accounting for the location of speakers and microphones.

You do not need to know about reverberation, echo behavior, auto gain control, adaptive echo cancellation, noise reduction, reverberation suppression or any other of these “fun” AV terms.

These conferencing systems automatically configure all components for optimal collaboration experiences in your environment. What’s more, they also feature voice tracking so that users have the freedom to move around the room and still be heard.

Holger Stoltze is the senior director of technical sales and marketing at Yamaha Unified Communications.

In a matter of just a few quick steps, the room is ready. IT professionals don’t have to have AV or acoustic knowledge. They follow a familiar plug-and-play process that not only fits into the IT workflow but also prevents frustrating user experiences and help tickets.

It’s a technology paradigm shift that closely resembles how when residential Dolby 5.1 systems came out, manufacturers made it possible for consumers to tune them to get that much-desired level of Dolby presence at home.

Consumers weren’t expected to have prior knowledge or skill setting up a surround sound system, but they could still achieve it with new tools and system intelligence that steps in without an expert in the room.

Now we’re seeing it in the business world, where these new conferencing products come to the rescue to provide specialized tuning of audio in larger rooms.

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Solving Collaboration Audio Quality Problems for the Mobile and In-Person Workforces https://mytechdecisions.com/audio/collaboration-audio-quality-meeting-room-equipment/ https://mytechdecisions.com/audio/collaboration-audio-quality-meeting-room-equipment/#respond Wed, 12 Aug 2020 22:04:52 +0000 https://mytechdecisions.com/?p=25222 Putting speakers and other collaboration technology in conferencing rooms almost always prompts questions from the IT and tech decision-making individuals who are tasked with doing it. Which meeting room audio equipment is best for my specific spaces? How do I ensure the best collaboration audio quality possible? Those same questions are bound to persist as […]

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Putting speakers and other collaboration technology in conferencing rooms almost always prompts questions from the IT and tech decision-making individuals who are tasked with doing it. Which meeting room audio equipment is best for my specific spaces? How do I ensure the best collaboration audio quality possible?

Those same questions are bound to persist as some businesses start welcoming their workforce back to the office, and brand new ones are bound to arise from those who have to deal with a hybrid workforce.

We consulted with two collaboration and meeting room audio experts to answer some common concerns and help decision-makers choose or improve systems for their own spaces.

What would you tell an IT pro or some other kind of tech decision maker about pursuing speakers for conference rooms & huddle rooms?

Nancy Knowlton, Nureva advises them to take their time and consider carefully the user experience that they want to deliver.

“We’re seeing many organizations saying in desperation, ‘we just need something!‘ and I would suggest that this kind of short term thinking may result in a viable long term solution…but more than likely, it will not,” Knowlton says.

“We’re working with various clients who are in the process of ‘fixing’ their rooms after groups of disgruntled users have complained about the experience of being remote while others are in rooms. The expensive solutions they bought just weren’t viable for the spaces they were installed in.”

Knowlton stresses that just about anyone can put up with a minor annoyance for a day or two — but when repeatedly encountered, these issues prevent constructive meetings. These interruptions do have a long-term negative cost associated with them.

Deciding what problems you actually need solutions for

“Room acoustics involves the physical impact of the design of the room (square, rectangle), room materials, and other factors impacting audio performance,” says Bob Archer, audio enthusiast who has written about consumer electronics for CE Pro and is THX Level I certified.

Above all, Archer advises everyone to consult with an acoustician for a base-level design on new systems. But for low cost or testing existing systems, he advises they buy an acoustics kit to control some of these factors.

There are lots of great adaptive, flexible, “beamforming” microphone solutions out there, but it’s your job to centralize that.

“Glass walls and dry walls tend to make audio quality sound like a tin can. If you’ve experienced this, you know that the offending space is highly reflective. So all those reflective surfaces take away from speech intelligibility.”

In higher ed and large spaces, challenges occur from changing number of people in a room. People are good sound absorbents, and if you have a few in a large space, the acoustic properties are dramatically different than when the same space is filled with many people.

If you walk into a room, clap, and hear an echo, there are acoustical issues which could detract from speaker performance.

Realistically, you want more of a “dead space” than a “lively space,” or one with any noticeable echo or “tinny” sound.

Need another thing to compare your spaces to?

“Cineplexes are designed for high audio & video performance,” Archer says. That’ll give you an idea of a space that’s designed to reproduce audio in an intelligible way. Guitar Center’s recording demo rooms also provide this, and it might be easier to access those by appointment rather than a cinema.”

Measure the properties of various meeting rooms so that you’ll understand what you’re dealing with. If you are in a reverberant environment, consider what some of the additions to that space could be which might absorb the sound and improve it.

“The overarching theme here is that you really should consider this is a process and you’re going to hear feedback from users, Knowlton says. “Something that may have been state of the art only two years ago might not be so now.”

What about remote or hybrid workforces — what are the most important collaboration audio quality issues they are facing?

“During quarantine, it’s always been the need for a solid network,” Archer says. “Good networks support the highest available bandwidth. This does play to IT pros’ strengths.”

There’s no way around the network. Even with ISP-mesh product lines, the most fundamental thing you can do is improve your bandwidth.

It’ll both improve your employees’ work and their leisure experience if they invest in better home networks.

But beyond the network, one of the big areas in the electronics market is headphones. There are many investment headphones which cost a reasonable amount which isolates audio and feature built-in microphones and algorithms which improve the input audio. It’s low impact and accessible.

We really have three employee groups to focus on here: those coming back to the office for good, those at home for longer, and those in between.

Webinar: How to Ensure Productive Video Meetings with Quality Audio

“Ask your staff for their insight into problems they’ve faced. It’s not just the quality of the audio in the office, it’s also the audio experience from employees’ homes,” Knowlton says.

Companies are starting to set standards for home products. There are many who are frustrated with the headphones they’ve used; they’re too tight, etc.

“In our own office, we have sit-stand desks, if you want, you can press a button and up  pops the desk. Employees can stand during meetings. I am not sure many organizations have thought about the changed circumstances for staff,” Knowlton says.

“You need to spend time thinking about the ergonomics from the home perspective. Size and scale of products is important. You want to have a level of respect for employees’ home aesthetics and space and recognize it is different from the office, is priced right.”

 

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Improving Our All-Too-Common Conferencing Problems https://mytechdecisions.com/unified-communications/solving-conferencing-problems/ https://mytechdecisions.com/unified-communications/solving-conferencing-problems/#respond Thu, 06 Aug 2020 14:15:43 +0000 https://mytechdecisions.com/?p=25153 Look in a conference room today at almost any company, and what do you see? Not the pretty pictures in brochures with beautiful clean tables and happy people pointing at pie charts. No, it’s usually one or two table-top mics and maybe a sound bar. Perhaps a USB camera stuck on top of a monitor. […]

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Look in a conference room today at almost any company, and what do you see? Not the pretty pictures in brochures with beautiful clean tables and happy people pointing at pie charts. No, it’s usually one or two table-top mics and maybe a sound bar. Perhaps a USB camera stuck on top of a monitor. Cables abound: USB alongside HDMI and even analog audio. Maybe there’s a dedicated computer, maybe there’s not.

And how do employees use these conference rooms? That depends. They may try to use the dedicated computer, only to find that something isn’t connected because of a previous meeting.

Or they may be frustrated that the dedicated computer cannot access the files they wish to share. They may try to connect the USB mics, speakers and camera to their own laptops (Bring Your Own Device, or BYOD) with varying degrees of success.

Or they may just give up and use the built-in microphone and camera on their own computer to save time and make progress.

Brad Price is the Senior Product Marketing Manager at Audinate.

Even if they manage to connect to some USB devices, they are often suboptimal due to poor placement and performance, leading to excess background noise and poor echo cancellation.

As more people attempt to join a conference in a room, these conferencing problems multiply in severity, with members unable to hear or be heard clearly.

This is not a productive arrangement. It leaves equipment unused – or poorly used – and leaves employees feeling frustrated and ineffective.

It also leaves the IT department out of the equation until the situation is dire, because they have no visibility into all of these non-networked peripherals and connections.

How would a better system look?

What makes conferencing better?

As we start to think about how to untangle conferencing issues, a few key attributes are clear from the examples above.

1. The system should be manageable by IT.

There is nothing more frustrating for IT professionals than to be called in to repair conferencing problems that are out of their control, over and over. Non-networked conferencing components such as USB and HDMI devices are invisible to the IT department until someone calls from a conference room with a problem to fix, resulting in wasted time and resources. A better solution should be completely visible and manageable to IT via the network.

2. The system should do a better job of supporting BYOD.

The fact that users often bring their own laptops or mobile devices shouldn’t cause headaches for conference attendees or IT departments. A better solution allows users to make simple, pre-configured connections to to conference room system without exposing the network to undue risk.

3. The system should support high quality microphones.

The use of a single table-top microphone in conference rooms is barely a step up from laptop microphones, often offering mediocre sound quality and far too much pickup of room noises. A better solution allows for the deployment of multi-channel and beam-forming microphones, usually ceiling mounted, that can adjust their directionality to focus on individual people, thereby eliminating noise and vastly increasing intelligibility.

4. The system should allow microphones to be placed where they make sense.

Whether using ceiling or table-top microphones, cable length restrictions shouldn’t impede proper placement near attendees. Too often people crowd around a microphone that is stuck at one end of a table in order to be heard. A better solution allows for the easy deployment of multiple microphones as needed, placed where they can provide the greatest benefit, unimpeded by cable length.

5. The system should allow loudspeakers to be placed where they make sense.

With all the talk about microphones, loudspeakers are too often forgotten but they are equally important. A system that places a single loudspeaker at one end of a room cannot hope to address everyone in the room without high volume levels and even feedback. A better solution allows multiple loudspeakers to be placed around the conference room for maximum intelligibility at manageable volumes, unrestrained by cable type or length.

6. The system needs a consistent, always-connected DSP to manage sound quality.

The use of DSPs for conferencing isn’t new, but ad hoc USB-based devices often don’t allow for the use of high-quality, external DSPs, relying instead upon whatever the communications software provides. A better solution allows for the use of always-connected DSPs, located in the conference room or elsewhere on premises.

My TechDecisions Podcast Episode 91: Navigating the Sea of Videoconferencing Applications

Such a system means that users can walk in, connect one cable, and have everything “just work” the same way, every time.

How to get there

The first step is to establish a foundation that provides both necessary functionality for users and means for accountability for IT. These two groups intersect at the network they share, which points us directly to AV-over-IP as the best starting point.

Conferencing systems based upon AV-over-IP are automatically part of the network overseen by IT.

Toolsets allow IT to easily see all devices in all rooms, giving them the ability to spot conferencing problems before attendees notice, and to easily secure the system from unwanted changes. Time and effort can be saved by eliminating constant visits by technicians to malfunctioning conference spaces and instead using modern monitoring tools.

AV-over-IP systems can easily accommodate BYOD systems safely with efficient bridging adapters.

A simple USB device can connect any user device to preconfigured audio routes for a perfect setup every time, no matter who is connecting. These adapters also serve to isolate guest devices from the network itself for increased security.

Too many USB-based solutions assume only one or two channels of audio, but AV-over-IP can handle many channels per device with ease.

This allows for the support of multi-channel microphone arrays connected to multichannel DSPs for truly stellar performance and intelligibility. Because networks don’t have the distance limitations of USB or analog, your DSPs can be located anywhere on the network.

A single, powerful DSP can handle several rooms, and network DSPs may even be implemented as software running on standard computers as well.

As mentioned above, Ethernet networks don’t have the same severe distance limitations of USB or HDMI.

This means that AV-over-IP systems can place devices wherever they work best, which means ideally placed microphones and loudspeakers in rooms for maximum effectiveness with no extenders or compromises.

AV-over-IP can help solve common conferencing problems today with thousands of available products to suit nearly any space, from huddle rooms to giant auditoriums.

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HDL200 Audioconferencing System from Nureva Shipping Now https://mytechdecisions.com/audio/hdl200-audioconferencing-system-from-nureva-shipping-now/ https://mytechdecisions.com/audio/hdl200-audioconferencing-system-from-nureva-shipping-now/#respond Fri, 26 Jun 2020 13:20:05 +0000 https://mytechdecisions.com/?p=24462 Collaboration company Nureva is shipping its HDL200 audio conferencing system. Designed for rooms and open spaces up to 18′ x 18′ (5.5 x 5.5 m), the HDL200 system “delivers the same consistent and reliable audio pickup that Nureva’s award-winning HDL300 systems deliver for larger spaces,” according to the company announcement. All Nureva audio systems are powered by […]

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Collaboration company Nureva is shipping its HDL200 audio conferencing system.

Designed for rooms and open spaces up to 18′ x 18′ (5.5 x 5.5 m), the HDL200 system “delivers the same consistent and reliable audio pickup that Nureva’s award-winning HDL300 systems deliver for larger spaces,” according to the company announcement.

All Nureva audio systems are powered by patented Microphone Mist technology, which “fills the entire space with thousands of virtual microphones so that everybody can be heard no matter how far apart in-room meeting participants are, how softly they talk or which direction they face,” the announcement says.

More on the Nureva HDL200 audioconferencing system

The system can be mounted above or below a display, on either a wall or a mobile stand. An optional magnetic mount is also available for attaching third-party cameras to the system.

The HDL200 also has “a built-in LCD to give in-room participants helpful information such as time, volume and mute on/off.”

“Further enhancements will roll out through future integrations with other products such as room control, building information management and room booking systems,” the Nureva announcement says.

Nureva’s audio product line includes the HDL200 for small spaces, the HDL300 for medium spaces up to 25′ x 25′ (7.6 x 7.6 m) and the Dual HDL300 for large spaces up to 30′ x 50′ (9.1 x 15.2 m).

Webinar: How to Achieve the Right Audio Quality in Meeting Spaces

Deployment of the full Nureva audio conferencing product line is supported the Nureva Console cloud-based platform.

“Clear, reliable audio conferencing is especially relevant at this time when there is a need to maintain in-room physical distancing, while ensuring remote participants can hear and contribute to the conversation,” said Nureva CEO Nancy Knowlton, in the company announcement.

“The addition of the HDL200 to our product line gives IT managers every option they need to support meeting rooms of all sizes,” she said.

This story premiered on our sister site, Commercial Integrator

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Webinar: How to Achieve the Right Audio Quality in Meeting Spaces https://mytechdecisions.com/audio/webinar-achieve-audio-quality-meeting-spaces/ https://mytechdecisions.com/audio/webinar-achieve-audio-quality-meeting-spaces/#respond Thu, 18 Jun 2020 20:29:38 +0000 https://mytechdecisions.com/?p=24345 In this joint Commercial Integrator and My TechDecisions webinar, attendees will learn to better understand quality audio in meeting spaces, and achieve such quality in their deployments.

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When it comes to meeting room conferencing environments, the adage should be that it is better to be heard than seen. The increase in videoconferencing over the past several months is an extension of a trend that has been gaining steam for over a decade now. Organizations have long understood the benefits of videoconferencing for their work force.

However, many organization fail to understand the importance of quality audio within those environments. Every videoconference requires audio, yet many integrators and customers focus on the video aspect and neglect to consider the quality of the audio deployment.

Consider this – in a videoconferencing session where a user must share their screen to the participants, suddenly those high-quality cameras are no longer in use. When this occurs, the audio components of the system become paramount to intelligibility – if the user can’t be heard it doesn’t matter much what is on screen.

Click Here to Register for This Webinar on July 9th at 2:00 PM ET

On top of that, many meetings are done over audio only. None are done using only video with no sound. So why is it that the video side of videoconferencing is so highly touted, while audio is often a secondary consideration.

The truth is that the right audio system should be the first thought when implementing a solution, and the last thought when holding a conference. When all is well, audio is crisp, and participants can understand one another, no one thinks of audio. However, when video is clear but audio is unintelligible, it completely derails a meeting.

In this combined Commercial Integrator and TechDecisions webinar, sponsored by AVI-SPL and Shure,  users will learn why good quality audio matters. We’ll also provide resources for what can be done to achieve it.

Attendees will gain valuable knowledge on acoustics and speech intelligibility and learn best practices for executing well-designed conference rooms and meeting spaces. We’ll cover five common audio issues that affect AV and IT integrators, and offer tips and tricks to avoid these pitfalls.

This webinar will also introduce Shure’s new Microflex® Networked Loudspeaker, MXA Linear Array Microphone and innovative mute button accessory, as well as IntelliMix® processing and Designer 4.2 software.

Join us on July 9th at 2:00 PM ET to get an exciting overview of the new ecosystem solution for AV conferencing!

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