Located in Kennett Square and West Grove, PA, Hendrix Orthodontics is small, growing orthodontic practice facing many of the same Infrastructure Lifecycle Management (ILM) challenges associated with most large businesses. The company faced a choice: Undertake an expensive infrastructure upgrade—likely to recur every five years—or evolve into a more centralized, secure and HIPAA-compliant IT environment. Hendrix elected to transition approximately 50 PCs and three data servers from its unsupported Windows XP operating system into the cloud, in addition to hosting its company files, patient records, charts and x-rays.
In addition to the six-figure PC upgrade, Hendrix Orthodontics needed to demonstrate full compliance with HIPAA regulations which included information access management, device and media controls, data backup and storage, and access and control. Dr. Hendrix initially explored a cloud-based solution out of curiosity but was told by nearly every IT firm that this option was not a viable solution. These fears were alleviated when Hendrix turned to VenyuCloud.
Venyu helped to move several applications to the cloud, including:
- Carestream OrthoTrac Office
- Dolphin Imaging & Aquarium
- Ormco Insignia with Damon System
- Quick Books
- IACT Case Presenter
- Microsoft Office Suite
- All Practice Documents & Data Files
- Invisalign
- Electronic Claims Processing and Billing
- TeleVox
“Based on everything I’d read, the global transition to a cloud-based environment is inevitable. Despite this, people kept telling me the complexities associated with my type of data made the cloud option impossible,” said Dr. Jeff Hendrix of Hendrix Orthodontics. That was until Jeff called Venyu and was introduced to Blake Allen, Kyle Gautreau, and CarRon Cooper.
Venyu is a premier provider of data center, managed hosting, cloud, virtualization and data protection solutions. VenyuCloud enables secure and highly-available IT-as-a-Service (IaaS) to create a scalable and HIPAA-compliant outsourced infrastructure. The model lets companies like Hendrix pay only for the processing power consumed, all while leveraging the power of VMware virtualization, full redundancy and high-availability.
“Hendrix is a perfect example of how a small business can avoid the costly and repetitive process of upgrading IT hardware and software,” said Scott Thompson, CEO of Venyu. “Leveraging the cloud for IT needs, companies can devote more time to concentrate on their core competencies by effectively and efficiently outsourcing their IT burden.”
With the help of Venyu, the practice began moving all core data applications to the cloud, including documents and files, billing, video presentations, and specific industry tools. Within several months, the practice fully consolidated multiple data servers into one cloud-based system and all workstations are now simple machines which require no maintenance. In addition, VenyuCloud delivers an elastic service so Hendrix can easily adjust the bandwidth and processing power to meet specific application requirements.
“What’s truly amazing is that storing and accessing x-rays and patient records to and from the cloud is seamless; taking only seconds no matter where we are. The infrastructure is much faster and more reliable than our previous in-house server solution,” Hendrix said. “VenyuCloud made it simple to manage what used to be a highly cumbersome process. In the past, I used to walk in circles across both offices to upgrade and reboot our PCs and servers.
“With Venyu, those problems are now obsolete.”
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