Research shows that opportunities for employee development is one of the most important factors in the workplace, especially as technology, like AI, continues to evolve. As a result, companies in the corporate world are applying learning opportunities into their flows of work, which provides employees the time to learn new things that are relevant to their job and the company, and also get their usual work done, Harvard Business Review says.
Technology can also “build solutions and experiences that make learning almost invisible” in corporate jobs. Harvard Business Review covers four ways technology can help:
- Tech-enabled tips – Harvard Business Review says that technical tips, such as those from Google’s Explore (within Google Docs), can assist with context-relevant research, and make tech suggestions, like formatting and analysis. More tools are coming down the pike, too, like Microsoft Teams and Slack, which will give decision makers and employees alike more options for learning opportunities.
- Learning channels – These are digital platforms that enable employees to share project information with each other in a common space. Aside from sharing information and content, Harvard Business Review recommends that employees include why they’re sharing that information, and who will ultimately benefit from it. “This not only helps others, and benefits your company, it will also accelerate your own learning.”
- Internal knowledge systems – Harvard Business Review suggests that decision makers keep their internal knowledge systems up to date, and encourage employees to use them. This is something a partnership with IT can help. Otherwise, “an old, cluttered website of poorly arranged information, it’s simply costing your company money, and building a corporate portal is easier than ever.”
- Chats and inboxes – Learning can happen in spaces like chats, or even in the old-fashioned email inbox. Adding a chat system to a workflow is a “straightforward, effective way to pair learning with work,” Harvard Business Review says. Plus, the smarter the chatbot, the more useful it will be to employees.
Similarly, since working with email is still one of the most major components of corporate employees’ days, sending employees learning content via email will be just as effective as newer methods. The key to making emails work, though, is to send them sparingly, especially as privacy regulations tighten. That way, “inboxes will become less cluttered, and individual e-mails will become proportionately more valuable, Harvard Business Review says.
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