Mobility Archives - My TechDecisions https://mytechdecisions.com/category/mobility/ The end user’s first and last stop for making technology decisions Mon, 23 Sep 2024 14:28:57 +0000 en-US hourly 1 https://mytechdecisions.com/wp-content/uploads/2017/03/cropped-TD-icon1-1-32x32.png Mobility Archives - My TechDecisions https://mytechdecisions.com/category/mobility/ 32 32 Xyte Unveils Mobile RMM for IT Managers to Monitor and Manage Their Devices On The Go https://mytechdecisions.com/managed-service/xyte-unveils-mobile-rmm-for-it-managers-to-monitor-and-manage-their-devices-on-the-go/ https://mytechdecisions.com/managed-service/xyte-unveils-mobile-rmm-for-it-managers-to-monitor-and-manage-their-devices-on-the-go/#respond Mon, 23 Sep 2024 14:28:57 +0000 https://mytechdecisions.com/?p=51219 Xyte, the Mountain View, Calif.-based, developer of all-in-one cloud platform for device manufacturers and system integrators, announced the launch of its Mobile View for Remote Monitoring and Management (RMM), enabling users to monitor and manage devices from their mobile phones and tablets. This mobile-first solution empowers integrators, technology managers and other personnel with a powerful, […]

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Xyte, the Mountain View, Calif.-based, developer of all-in-one cloud platform for device manufacturers and system integrators, announced the launch of its Mobile View for Remote Monitoring and Management (RMM), enabling users to monitor and manage devices from their mobile phones and tablets. This mobile-first solution empowers integrators, technology managers and other personnel with a powerful, fully functional tool that offers real-time visibility and management from anywhere.

With Xyte’s Mobile RMM, users can remotely monitor connected devices on the go through an intuitive live map interface, allowing them to see the location of devices in relation to their own location, making it easier than ever to manage large-scale deployments. Teams can send remote commands, check real-time device states and view recent changes such as temperature adjustments, Wi-Fi status and other key parameters. In addition to monitoring, users can interact with devices in real time, issuing commands and observing how device statuses change after the commands are received.

“This is an incredibly powerful feature. It may seem simple, but the ability to monitor an entire network of connected technology – whether AV systems, sensors or industrial equipment – straight from your phone is a game-changer,” says Omer Brookstein, CEO and co-founder of Xyte. He continues, “Our mobile RMM not only simplifies remote monitoring but gives teams the flexibility to stay on top of their installations, whether they’re managing a handful of devices or thousands. With AV systems becoming more and more mission critical, the ability to monitor and manage them from a mobile device from anywhere and at any time is more imperative than ever before.”

According to Xyte, it was the first to introduce QR code device claiming on mobile devices, which allows both end-users or dealers and system integrators to quickly scan and claim devices as part of their managed environment. Building on these previous platform capabilities, Xyte’s Mobile RMM extends beyond mobile QR code device claiming, allowing users to identify, actively manage and troubleshoot devices remotely. While larger displays may still provide the best experience for monitoring high-volume installations, mobile RMM ensures quick, efficient action while on the move.

Another version of this article originally appeared on our sister-site Commercial Integrator on Sept. 23 2024. It has since been updated for My TechDecisions’ audience.

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VuWall Enhances Operational Efficiency for SIMOS Control Center https://mytechdecisions.com/project-of-the-week/vuwall-operational-efficiency-simos-control-center/ https://mytechdecisions.com/project-of-the-week/vuwall-operational-efficiency-simos-control-center/#respond Thu, 07 Dec 2023 14:47:52 +0000 https://mytechdecisions.com/?p=49137 VuWall, provider of videowall control systems and unified visualization solutions, provided the SIMOS control center for security and mobility in Stuttgart, Germany with a new videowall control system. The VuWall system, installed by Mevis.tv and specified by consultant Erben Engineering GmbH, comprises 12 VuScape controllers, two VuStream E240 encoders and one VuWall Application Server. Additionally, […]

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VuWall, provider of videowall control systems and unified visualization solutions, provided the SIMOS control center for security and mobility in Stuttgart, Germany with a new videowall control system. The VuWall system, installed by Mevis.tv and specified by consultant Erben Engineering GmbH, comprises 12 VuScape controllers, two VuStream E240 encoders and one VuWall Application Server. Additionally, according to the company, the TRx centralized videowall management platform manages all of the components in the system.

“There are many parts and pieces to deploying a videowall system for a project of this scale and complexity,” says Hans-Joachim Spies, founder and managing director at Mevis.tv. “As an integrator, it’s paramount that everything works together seamlessly. VuWall’s ecosystem exceeded our high standards not only for performance, but also for scalability, flexibility and interoperability. It dramatically reduced our integration time and eliminated any concern about compatibility between the various products within the AV and IP infrastructure. It’s an exceptional system for an exceptional project.”

The Installation

Side view of SIMOS center.
Courtesy/VuWall

SIMOS houses two independent control centers. This consists of the integrated control center (ILS) and the integrated traffic control center (IVLZ). The ILS provides around-the-clock operation and support for incoming emergency calls for the fire brigade and German Red Cross. Meanwhile, IVLZ is responsible for monitoring all of the city’s traffic and tunnel surveillance cameras. It also monitors electronic traffic display systems on the main roads, which are overseen by four dispatchers from the office for public order, civil engineering office, the Stuttgart tram and the police.

For this project, Mevis.tv installed two videowalls for each of the control centers. The ILS features a videowall comprised of 48 Barco UniSee 55-inch LCD displays. On the other hand, the IVLZ control room videowall features 14 Barco UniSee 55-inch displays. In addition, there are eight displays installed across two crisis meeting rooms that need access to the same sources. Although all these rooms are distinct, the VuWall system provided the organizations with a single, IP-based videowall processing and management system that connects them with a virtual infrastructure.

Ensuring High-Quality Performance

SIMOS command and control center using VuWall videowall system.
Courtesy/VuWall

VuWall’s  videowall processor and VuStream encoders ensure high-quality video stream distribution across the network with low latency. It also ensures high performance for up to 4:4:4 of 4K video streams. The Application Server also provides quick access to websites, dashboards and applications from a single, centralized source. It achieves this with the necessary security and without overburdening the network. All these appliances are managed by the TRx centralized videowall management platform. As a result, it enables SIMOS operators to easily control and distribute visual information and data to any display or videowall on the network, says VuWall.

According to VuWall, the TRx is unique in combining AV-over-IP distribution and advanced multi-video wall and KVM management. Its engineering also allows it to be robust enough for multi-room distribution projects such as SIMOS.

The centralized platform ensures intuitive configuration, management and distribution of virtually any source type to any display without any programming. Its simple drag-and-drop capability also saves time for integrators and operators alike. Mevis.tv also benefitted from TRx’s API, which integrates with the organization’s Crestron building control system.

“We are so proud to see that SIMOS is leveraging the modularity, ease of use and reliability we’ve built into our ecosystem, fulfilling their objectives with this incredible project,” says Eric Hénique, EVP of international sales at VuWall. “Operators can see exactly what they need when they need it on the display of their choosing while providing the redundancy and low latency that control rooms demand. Plus, it all works seamlessly within their existing workflow for the most effective distribution of visual information.”

Another version of this article originally appeared on our sister-site Commercial Integrator on December 6, 2023. It has since been updated for My TechDecisions’ audience.

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Microsoft Grants Teams Room Device Certification to Crestron’s Automate VX https://mytechdecisions.com/unified-communications/microsoft-grants-teams-room-device-certification-to-crestrons-automate-vx/ https://mytechdecisions.com/unified-communications/microsoft-grants-teams-room-device-certification-to-crestrons-automate-vx/#respond Wed, 11 Oct 2023 14:30:34 +0000 https://mytechdecisions.com/?p=49022 Crestron Electronics’ Automate VX voice-activated speaker-tracking solution has been certified as a Microsoft Teams Room Device for large and extra-large rooms. For the past 15 years, Crestron and Microsoft have partnered to transform workplaces and deliver an optimal meeting experience. This latest announcement is a testament to that partnership and the growing portfolio of digital workplace […]

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Crestron Electronics’ Automate VX voice-activated speaker-tracking solution has been certified as a Microsoft Teams Room Device for large and extra-large rooms. For the past 15 years, Crestron and Microsoft have partnered to transform workplaces and deliver an optimal meeting experience. This latest announcement is a testament to that partnership and the growing portfolio of digital workplace technologies aimed at solving the evolving needs of today’s modern meetings, says Crestron.

Automate VX technology, a multi-camera solution, enables high-quality meeting experience with production-style cuts for Microsoft Teams meetings. Inclusive meetings, especially for larger collaboration spaces and boardrooms, pose a unique set of challenges to capture and frame in-room participants in a way that is easy to follow for remote attendees. To drive more equitable experiences, intelligent video technologies are vital to supporting a critical and dynamic collaboration experience.

Crestron Automate VX Main Features

With Automate VX, multiple cameras around the room work together to track active speakers while removing distractions that are typically visible when a camera pans, tilts or zooms. While an active speaker is being captured on the first camera, the second camera moves into position to capture the next speaker before the system switches the camera feed, reducing any disruptive camera movements and enabling participants to focus on their meeting.

“After a few years under our belts of hybrid meeting and learning, our expectations for these experiences have grown, meaning our customers expect more from the technology that supports them. With permanent hybrid and remote workers, meeting room technologies that provide a reliable experience captured by multiple cameras have become critical for collaboration spaces to drive a more personable experience,” says Brad Hintze, EVP of global marketing, Crestron. “Automate VX is the only product on the market that can deliver this level of video quality, production switching, and customization ease.”

Ideal for high-impact spaces, the Automate VX solution can also support up to 12 cameras and ensure remote attendees always have a crisp and clear shot of in-person participants. Those inside of the room no longer have to worry about where to look or any switching controls as the cameras seamlessly leverage voice-activated switching to capture the perfect shot.

Per a statement, Intelligent Video Room Designer Tool means that organizations can implement Automate VX with no code design or configurations, so users have the flexibility to adapt to any room or platform and customize the views of the meeting.

Another version of this article originally appeared on our sister-site Commercial Integrator on October 11, 2023. It has since been updated for My TechDecisions’ audience.

 

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Zoomtopia 2023 Unveils AI-Powered Workspaces, New Features for Hybrid Meetings https://mytechdecisions.com/it-infrastructure/zoomtopia-2023-ai-powered-workspaces-hybrid-meetings/ https://mytechdecisions.com/it-infrastructure/zoomtopia-2023-ai-powered-workspaces-hybrid-meetings/#respond Tue, 10 Oct 2023 14:31:19 +0000 https://mytechdecisions.com/?p=49026 Zoom has been at the center of many organizations’ hybrid and remote work models, and the company and its device partners are continuing to improve the platform’s capabilities, announcing new features and products at Zoomtopia 2023 earlier this month. On the platform side, Zoom’s big announcements included features like Zoom Docs, an AI-powered workspace for docs, wikis and work […]

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Zoom has been at the center of many organizations’ hybrid and remote work models, and the company and its device partners are continuing to improve the platform’s capabilities, announcing new features and products at Zoomtopia 2023 earlier this month.

On the platform side, Zoom’s big announcements included features like Zoom Docs, an AI-powered workspace for docs, wikis and work management. This is in addition to new Zoom AI Companion features such as the ability to generate ideas on a digital whiteboard and organization them into categories and expanded access to Zoom AI Companion for education and healthcare customers.

However, the company also made several announcements related to hybrid meetings at Zoomtopia, which is especially important to integrators that serve both residential and enterprise markets.

New Zoom Features for Hybrid Meetings

Following Zoomtopia, Zoom will begin rolling out name tags for each in-office meeting participant, so remote users will be able to identify people by name during the meeting and in meeting transcripts.

The company will also be adding a wayfinding feature next year, providing a map showing a route to the seat a hybrid worker reserved in the office.

In addition, Zoom will be rolling out new features next year for its virtual co-working tool Huddles, including “my office view,” which will help workers know when colleagues are in a virtual huddle or in the physical office along with their presence and location.

Zoom will also be rolling out this December Dynamic Layouts for Zoom Rooms, a feature designed to make it easier to follow a conversation between on-screen colleagues. Now available in beta, users will see video frames shift dynamically in real time as participants raise their hands or begin speaking so remote workers know here to focus their attention.

At Zoomtopia, Zoom also announced the general availability of Intelligent Director, a new feature designed to optimize the conference room experience for hybrid work, using multiple cameras to give every participant their own frame and best visual angle in Zoom Meetings. It supports up to three cameras with the ability to set it up for small, medium and large rooms.

Other hybrid meeting features include a new note-taking feature, improvements to continuous meeting chat, asynchronous video clips and a new scheduling tool.

Specific to AV teams, Zoom is rolling out later this year Pro AV for Zoom Rooms, a new tool for AV professionals to manage multiple physical and virtual audio and video streams. It features a wide range of hardware support and partners for cameras and controllers and is designed for AV experts integrating Zoom into large, custom events.

Zoom Partner Program Updates at Zoomtopia

The videoconferencing and collaboration provider also announced updates to the Zoom Up Partner Program while at Zoomtopia. This update adds three new levels to the partner program: Silver, Gold and Platinum. Partners can onboard to the Zoom Up program in just a few hours of training and move up to higher levels by demonstrating knowledge and skill of the Zoom portfolio.

Rewards re-tiered in accordance with the Zoom Up level achieved, the company says.

Zoom is also adding new offerings and resources, such as a partner customer success program, a partner support program, a new partner licensing program and more.

New Zoom Hardware

Meeting room hardware manufacturers have been helping integrators support their customers’ Zoom Room environments for many years, and many of those manufactures used Zoom’s event to announce new products, features and offerings of their own.

That includes Crestron, which announced Zoom certification for the Videobar 70 and intelligent video cameras and a new Zoom Phone Appliance and Scheduling Panel with Zoom Rooms software.

Meanwhile, HP and subsidiary Poly also announced several new offerings and products, including the Poly Studio Bundle, which the company says is designed to leverage the Zoom Rooms Intelligent Director feature by applying AI to create more equitable meeting experiences in large rooms. The bundle includes three Poly Studio E70 cameras, a Poly TC10 controller, and an HP Mini Conferencing PC.

In addition to the recently announced Poly Voyager Surround 85 UC Bluetooth headset, the company also announced two new HP webcams with 1080p resolution, automatic focus, lighting and color correction, two new wireless keyboards and a Bluetooth mouse.

Another version of this article originally appeared on our sister-site CEPro on October 10, 2023. It has since been updated for My TechDecisions’ audience.

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Crestron Unveils New Zoom Enterprise Solutions at Zoomtopia 2023 https://mytechdecisions.com/unified-communications/crestron-zoom-enterprise-solutions-zoomtopia-2023/ https://mytechdecisions.com/unified-communications/crestron-zoom-enterprise-solutions-zoomtopia-2023/#respond Thu, 05 Oct 2023 13:50:56 +0000 https://mytechdecisions.com/?p=49017 At Zoomtopia 2023, Crestron announced Zoom certification for its Videobar 70 and intelligent video cameras. In addition, the Rockleigh, N.J.-based provider of workplace collaboration technology introduced a new Zoom Phone Appliance and Scheduling Panel with Zoom Rooms software. The company says that these latest updates are part of its commitment to developing a portfolio for […]

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At Zoomtopia 2023, Crestron announced Zoom certification for its Videobar 70 and intelligent video cameras. In addition, the Rockleigh, N.J.-based provider of workplace collaboration technology introduced a new Zoom Phone Appliance and Scheduling Panel with Zoom Rooms software. The company says that these latest updates are part of its commitment to developing a portfolio for Zoom customers with new options that ease their daily workflows.

Brad Hintze, EVP global marketing at Crestron, says, “With Crestron and Zoom, our shared customers know they can expect a high-quality and reliable collaboration experience throughout their enterprise, and Crestron continues to evolve our native Zoom solutions to add even more offerings.”

Zoomtopia 2023 News: Crestron Videobar 70 Approved by Zoom Team

Crestron’s all-in-one collaboration bar, the Videobar 70, has been approved by the Zoom team as a high-performing audio and video device for the Zoom Rooms software. Built on Android OS, the collaboration bar packs four high-resolution cameras with intelligent video capabilities, enabling speaker tracking, group framing, conversation mode, and beamforming microphones into one front-of-room solution. The Videobar 70 can detect speakers up to a 30-foot distance, making it ideal for medium and large conference rooms. Paired with a Crestron touch screen native to the Zoom Rooms platform, one-touch meeting joins and in-meeting control are a tap away for users.

For rooms that require optical PTZ cameras for presenter tracking and group framing, the AutoTracker and AutoFramer intelligent video cameras are now certified for the Zoom Rooms collaboration platform. Ideal for training rooms and classrooms, the AutoTracker cameras enable presenters to speak and move around naturally. Remote participants will be able to see them within the frame of the presentation area. The AutoFramer camera automatically adjusts the camera to frame all in-room participants

Within this quarter, Crestron says, Zoom will also certify the Hawk, which features dual 12x optical PTZ cameras that seamlessly show the active speaker by automatically matching audio location to the closest detected face.

Zoom Phone Appliance

Crestron’s phone product line now includes a Zoom Phone Appliance optimized for individual desktop use in the office or at home. Available in 8-inch and 10-inch touch screen models, the display provides a dedicated meeting device with a camera and 360-degree audio pickup, allowing users to keep their desktops available for other focused work. With the rise of hot desk stations and permanent remote workers, the Crestron Zoom Phone Appliance offers both populations a companion device to reduce overloading their PC for task-switching and improve their productivity.

Scheduling Panel with Zoom Software

Crestron will now offer a native Zoom Scheduling Panel for a consistent user experience both inside and outside of the room for organizations standardized on the Zoom Rooms platform. Crestron has historically offered certified scheduling solutions for Zoom, but this new product SKU will simplify and streamline the ordering process, the company says.

Another version of this article originally appeared on our sister-site Commercial Integrator on October 3, 2023. It has since been updated for My TechDecisions’ audience.

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Crestron Introduces Desk Q and Desk Touch Scheduling Devices https://mytechdecisions.com/mobility/crestron-scheduling-devices/ https://mytechdecisions.com/mobility/crestron-scheduling-devices/#respond Wed, 20 Sep 2023 17:49:08 +0000 https://mytechdecisions.com/?p=49005 Crestron Electronics, the Rockleigh, N.J.-based, global provider of workplace collaboration technology, introduced the new Crestron Desk Q and Desk Touch. The company notes a strong demand for hot desking as more organizations are calling employees back to the physical building. Crestron Desk Scheduling offers employees and visitors the freedom to reserve and use a desk […]

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Crestron Electronics, the Rockleigh, N.J.-based, global provider of workplace collaboration technology, introduced the new Crestron Desk Q and Desk Touch.

The company notes a strong demand for hot desking as more organizations are calling employees back to the physical building. Crestron Desk Scheduling offers employees and visitors the freedom to reserve and use a desk at any time throughout the day. Scheduling meeting rooms has been a part of the corporate world for years, but the emergence of spaces like phone booths, digital hives, jump seats, meeting pods and unassigned desks has driven the need for reserving and managing short-term and on-demand spaces.

Need for Desk Booking

Craig Durr, senior analyst at the Futurum Group says, “The concept of hot desking now encompasses not only the physical office and meeting spaces but also the enabling of technology and devices, making scheduling a comprehensive category in itself. Crestron has been leading meeting space scheduling for years; it is a natural progression to bring that same functionality to spaces where individual employees are working.”

Crestron Desk Scheduling solutions provide a transition to floating hot desk areas and offices by enabling remote workers to schedule a location for their time on-site before leaving home directly from the booking software on their laptop. For in-office employees, highly visible LED status indicators display which desks are available, enabling them to reserve a space on the compact touchscreen or through a QR code scan.

The desk booking experience facilitates higher adoption and utilization for both regularly scheduled hybrid employees and visiting remote workers alike, says Crestron.

“Scheduling is a part of our daily lives. As organizations look to create a better hybrid work environment for their employees and an improved understanding of how and where people are working in the office, we must look outside just the meeting space,” explains Brad Hintze, EVP of global marketing, Crestron.

He adds, “Hot desking has quickly become the crucial technology in workplace design. Businesses are prioritizing their space management strategies to create a welcoming and productive office environment that maximizes office real estate investment.”

Crestron Desk Scheduling Applications and Availability

Two form factors and multiple mounting options make it simple to deploy Crestron Desk Scheduling products across any space and purposefully integrate them into the natural flow and aesthetic of the office, whether on a tabletop, wall mount or desk edge, says the company. The compact form factor of the Desk Q with QR-code-based reservations is ideal for community workstations, hot desks, and hoteling, while the touch interface of the Desk Touch is ideal for semi-private offices, cubicles and even stand-ups.

As with existing Crestron scheduling solutions, the Crestron Desk Touch and Desk Q will be able to be managed and deployed through the Crestron XiO Cloud Management Platform, which can also deploy updates as Crestron continues to innovate and improve.

At launch, Crestron Desk Scheduling solutions will natively support Appspace, Calven, and Tango software, with new partners added over time and at request.

Per a statement, the Desk Touch is now shipping, and the Desk Q will ship in Q1 2024.

Another version of this article originally appeared on our sister-site Commercial Integrator on September 20, 2023. It has since been updated for My TechDecisions’ audience

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The Bottom-Line Benefits of VoIP Technology https://mytechdecisions.com/mobility/the-bottom-line-benefits-of-voip-technology/ https://mytechdecisions.com/mobility/the-bottom-line-benefits-of-voip-technology/#respond Thu, 27 Jul 2023 21:03:24 +0000 https://mytechdecisions.com/?p=48939 What is VoIP technology? Voice over Internet Protocol (VoIP) technology is the evolution of outdated PBX (Private Branch Exchange) calling, allowing phone calls to take place over an internet connection. The benefits of adopting a VoIP phone system are big, and it starts with your business’s bottom line. Here, we’ll break down the difference between […]

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What is VoIP technology?

Voice over Internet Protocol (VoIP) technology is the evolution of outdated PBX (Private Branch Exchange) calling, allowing phone calls to take place over an internet connection. The benefits of adopting a VoIP phone system are big, and it starts with your business’s bottom line.

Here, we’ll break down the difference between VoIP and more traditional solutions while exploring how the technology can improve business outcomes altogether through:

  • Better employee and customer experiences
  • Reduced cost and complexity
  • Seamless cloud migration paths
  • Support for a flexible, extensible solution

How is VoIP an improvement over legacy systems?

VoIP phone systems offer advanced features and modern flexibility that PBX simply can’t match.  And adopting VoIP can yield tangible results for your company, including:

1. Easy deployment, onboarding and maintenance

Cloud-hosted VoIP solutions eliminates the need for on-premises PBX hardware. So, adopting cloud-hosted VoIP mitigates all of the associated maintenance and management of that hardware. This ultimately leads to less of a need for internal IT to troubleshoot and amend issues. With that saved time and budget, businesses can focus less on upkeep and more on productivity.

2. Better call quality

Another benefit of moving to a cloud-hosted VoIP phone system are the advanced features a business can take advantage of. Advances in AI for collaboration have led to much better call quality for fully cloud-hosted VoIP phone systems. From background noise removal and audio intelligence to personalized voice optimization settings, call quality is taken to a whole new level, which means less distractions for remote and hybrid workers and less interruptions for any size call.

2. Advanced functionality and features that are always up to date

Landlines are limited to a single function: voice. With VoIP, users can communicate in real time with voice or video calls, and keep software stay up to date thanks to the cloud—among a myriad of other functionalities.

The best VoIP phone systems include a single dashboard to manage users and onboard new team members. Plus, you eliminate the headaches of PBX installation, since you can port over existing lines or create new lines without external help.

3. Built-in security that protects sensitive data

Thanks to additional layers of encryption like Transport Layer Security (TLS), VoIP offers built-in call and data protection that’s better at guarding sensitive information than landline phone systems.

4. Improved collaboration

With an increasing number of professionals working in a hybrid environment, employee availability and their ability to connect to each other is essential. Leading VoIP providers can deliver elite features to make team collaboration smoother in these cases. For example, the ability to elevate a VoIP call into a full video conference with ease. Or the ability to use a personal mobile phone with the native phone dialer when on-the-go and transition to any other device without leaving the call. And of course, teams need full-featured communication capabilities—instant messaging, group chats, file and screen sharing, and breakout calls.

How a cloud VoIP phone system can improve your business’s bottom line

The improvements that VoIP makes over legacy PBX systems will help your business’s bottom line. Here’s how:

1. Reduced capital costs

Without the need for additional hardware or service packages, VoIP is far more affordable than landline calling. It’s not unusual for traditional private branch exchange (PBX) systems to cost upwards of $1,000 per user. On average, VoIP systems come in at a much lower cost per user, usually somewhere around $20 per user, per month.

2. Scalability for evolving workplaces

Without the need for additional hardware, and the only requirement being an internet connection, VoIP is much easier to scale as IT personnel are able to add additional lines and numbers with ease, all in one dashboard. This gives VoIP a clear business advantage over traditional PBX.

3. Supporting flexible work environments

VoIP empowers businesses to lean fully into hybrid work. With the right tools, employees can work more easily from home and with less trouble than outdated communication tools. With that, VoIP can have a material impact on efficiency of your business by providing streamlined communication to all employees, no matter where they’re working from.

4. Easier management and administration, and reduced IT costs

Another key benefit of VoIP technology is how much easier it is to manage for your IT department. Typical VoIP solutions feature a centralized platform for administration. This empowers IT admins to monitor call performance for the entire phone system and every user from a single dashboard. From optimizing call quality and bandwidth utilization to easily adding users, this feature makes life easier for your entire IT team.

Key Takeaways

VoIP enables better experiences for employees and customers across the board while being more affordable, reliable and flexible than legacy PBX technology. Its benefits far outweigh those offered by traditional landlines. And, it’s incredibly easy to move away from a PBX system to cloud-based VoIP. Whether taking a phased approach or moving completely to the cloud, businesses can significantly cut costs, simplify management for IT, and make work easier for every department.


Reilly Nolan, Content Marketing Manager, Webex by Cisco.

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Announcing Commercial Integrator’s 2023 BEST Award Winners https://mytechdecisions.com/news-1/announcing-commercial-integrators-2023-best-award-winners/ https://mytechdecisions.com/news-1/announcing-commercial-integrators-2023-best-award-winners/#respond Wed, 28 Jun 2023 17:28:28 +0000 https://mytechdecisions.com/?p=48816 Check out the winners of Commercial Integrator's 2023 BEST Award winners unveiled at InfoComm.

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When My TechDecisions’ sister-site Commercial Integrator conceived the BEST Awards, the founding vision was straightforward: Put simply, the program was created to highlight products and services that are genuine difference-makers in the commercial AV industry. In particular, to align with CI’s status as the business handbook for technology professionals, the BEST Awards program showcases offerings that help integrators sustain and grow their businesses.

When the awards program was created, though, no one could have imagined all the headwinds that integrators would face in a year like 2023 — namely, continued supply-chain snarls, multi-decade-high inflation, and a labor shortage. Thus, if ever there was a time to pay close attention to our BEST Award honorees and consider how you can benefit from their excellence, now is that time.

As opposed to operating the BEST Awards in a “crowd-sourced” way, CI relies on a panel of unbiased judges who have no affiliation with or connection to the candidates. Each judge assesses nominees independently, thus ensuring that each one is empowered to exercise their own judgment, free of undue influence.

For every candidate, judges consider three separate metrics: a product’s most important functional features; the benefits the product provides to the integrator; and the product’s design and/or technical innovation. Thus, judges’ perspective on each nominee is well-rounded, reflecting a mix of specs and tangible business value.

Dan Ferrisi, editor-in-chief of Commercial Integrator, says, “The past 12 months have been equal parts challenging and opportune for the commercial AV integration channel. Despite escalating labor costs, interest-rate hikes and general economic tumult, integrators have seized on society’s desire to enjoy communal spaces and communal experiences, all of which must be enhanced by AV technology. The BEST Awards represent CI’s best effort to spotlight the technology tools that make those experiences indelible.”

Ferrisi continues, “In the slideshow that follows, you’ll see some of the very best hardware, software, services and integrator resources that our industry has unveiled. Although our panel of independent judges was charged with choosing just one winner per category, I want to commend every BEST Award nominee for reflecting the very best of the art, science and craft of AV. Every nominee deserves recognition and praise, and I want to commend each one.”

Without further ado, enjoy this spotlight of BEST Award winners. And don’t forget to start thinking about what products in your pipeline might be good candidates for the 2024 BEST Awards!

2023 BEST Award Winners:

Audio/Video

Assistive-Listening Devices
Listen Technologies
ListenWIFI

Audio Components & Processors
Bluesound Professional
BCS300 Network Streaming Ceiling Speaker

Audio Conferencing Solutions
Shure
MXA902 Integrated Conference Ceiling Array

Audio Distribution Systems
AtlasIED
Atmosphere AZMP8

Collaboration
Crestron Electronics, Inc.
AirMedia Connect Adaptor

Conference/Classroom Projectors
Epson America, Inc.
Epson PowerLite 810E Extreme Short Throw with 4K Enhancement

Digital Signage Hardware
Sony Electronics
BRAVIA BZ40L Series Professional Displays

Digital Signage Software
Korbyt
Korbyt Machine Learning Broadcast

Interactive Whiteboards
LG Business Solutions USA
LG CreateBoard (Model TR3DK)

Large-Venue Projectors
Digital Projection
HIGHlite Satellite MLS Reference

Matrix Switchers
BZBGEAR
9×9 4K UHD Seamless HDMI Matrix Switcher/Video Wall Processor/MultiViewer Over Cat5/6/7 with Scaler/IR/Audio/IP and RS-232

Outdoor Displays
Samsung Electronics
Outdoor LED Signage (Model Name: XHB Series), including XHB All-in-One P10

Pan/Tilt/Zoom Cameras
Sony Electronics
SRG-A40 and SRG-A12 PTZ Cameras

Specialty AV Cables, Interconnects & IR Extenders
Comprehensive Connectivity Company
Integrator Series USB Cables

TVs/Video Monitors
Sharp/NEC
NEC MultiSync M751

Video Components & Processors
Xi’an NovaStar Tech Co., Ltd.
CX80 Pro

Videoconferencing/Telepresence Solutions
Jabra
Jabra PanaCast 50 Video Bar System

Video Distribution Systems
Audinate
Dante AV-H

Videowall Solutions
Sony Electronics
Crystal LED BH and CH-series Displays

Building Enhancements

Power Conditioning, Surge Suppression, & Energy Solutions
LynTec
PDS-12 Sequencing Relay Panel

Control & Automation

Large-Scale Control Systems
Xi’an NovaStar Tech Co., Ltd.
CX80 Pro

Touchscreens
Biamp
Apprimo Touch 8i

Dealer/Installer Aids

Cabinets, Furniture, Racks, Mounts & Cases
Mount-It! PRO
MI-20511 Jupiter Zavus Direct-View LED Wall Mount with Trim Kit

Case Study

Epiphan Video
NC State Case Study

Installation Tools & Testers

Liberty
Arranger AVoIP web-based Wizard

Project Management & Design/Web Software

D-Tools, Inc.
System Integrator V20

Training, Consulting, & Publications/Business Services

Exertis Almo
The Exertis Almo E4 Experience

Networking & Communications

Network Management Solutions

Ethereal
Big Dog Power PR-R13PI Intelligent Power Distribution Unit

Security

Mass Notification Emergency Communication
Singlewire Software
InformaCast with Visitor Aware

Surveillance Storage/Management Solutions

Axis Communications, Inc.
AXIS Camera Station S1296 Rack Recording Server

Another version of this article originally appeared on our sister-site Commercial Integrator on June 23, 2023. It has since been updated for My TechDecisions’ audience.

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Humly Introduces Workplace Software Suite at InfoComm 2023 https://mytechdecisions.com/unified-communications/humly-introduces-workplace-software-suite-at-infocomm-2023/ https://mytechdecisions.com/unified-communications/humly-introduces-workplace-software-suite-at-infocomm-2023/#respond Mon, 12 Jun 2023 17:43:20 +0000 https://mytechdecisions.com/?p=48765 Humly, the Stockholm, Sweden-based, workplace experience company will introduce its range of Humly Software Solutions to North American audiences at InfoComm 2023 where the company will exhibit for the first time. Humly will show its interactive software solutions in combination with its two hardware solutions, demonstrating its value proposition of providing flexible and sustainable workplace […]

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Humly, the Stockholm, Sweden-based, workplace experience company will introduce its range of Humly Software Solutions to North American audiences at InfoComm 2023 where the company will exhibit for the first time. Humly will show its interactive software solutions in combination with its two hardware solutions, demonstrating its value proposition of providing flexible and sustainable workplace solutions that businesses can tailor to serve their business environments. Humly will be at booth 3988.

Humly Software Solutions Suite

The Humly Software Solutions suite includes four distinct workplace offerings:

  1. Humly Floor Plan
  2. Humly Reservations
  3. Humly Visitor
  4. Humly Wayfinding

Each software solution is deployable separately or in any combination throughout an office building, corporate campus, or multi-site enterprise business. All are compatible with Humly’s two hardware solutions: the Humly Booking Device, a slim, small-form-factor device with flexible mounting options and a touchscreen to reserve bookable spaces on campus; and the Humly Room Display, a tablet-sized booking solution with an interactive display for mounting outside meeting rooms.

According to Humly, the seamless interoperability of all it’s workplace solutions eliminates integration chaos and security concerns, while a flexible API ensures freedom and interoperability with a customer’s broader technology ecosystem, including third-party calendaring systems and conferencing software solutions.

Humly Visitor 

Humly Visitor is “check-in to check-out” solution that tracks the visitor’s journey for security and optimization, while reducing frustration for visitors as they navigate unfamiliar territory. Visitors can check-in, approve terms and conditions, and automatically register parking spaces, while hosts are alerted of arrivals to greet guests with friendly messages and trigger visitor badges.

Humly Floor Plan

Humly Floor PlanHumly Floor Plan addresses the challenge of booking workspaces in hybrid business environments with flexible, dynamic worker schedules. The product provides a comprehensive 3D overview of meeting room, desk, and parking space availability on each floor, in each building, and in every garage. Workers can check availability for new bookings en route to the office, and remotely manage existing bookings to reduce frustration on arrival. Inside the office, Humly Floor Plan’s3D visualization tool provides a view of available (green) and unavailable (red) spaces on passive displays, and can be used to book spaces on a touchscreen kiosk when deployed in interactive mode.

Humly Wayfinding & Humly Reservations

Humly Wayfinding and Humly Reservations respectively exist to guide workers to available meeting rooms, and book meeting rooms, desks, parking spaces and more on a touchscreen.

Humly Wayfinding is ideal when deployed on larger displays and kiosks, with a detailed list of meetings, times, and destinations similar to airport arrival/departure screens that are absorbable on quick glance.

Humly Reservations provides users with an overview of their personal bookings, with the ability to make adjust schedules, add guest users, and initiate bookings directly from Microsoft Teams.

“We have gradually developed our suite of Humly Software Solutions for the workplace over the past ten years, with an emphasis on keeping our portfolio streamlined and perfecting each product over time,” says Anders Karlsson, CEO, Humly. “Our focus on developing responsive software solutions that are easy to use, visually attractive, interoperable with third-party systems, and infinitely scalable through our Humly Cloud service ensure that our customers have long-lasting, valuable and customizable solutions to book, manage and optimize office spaces of any scale over many years.”

InfoComm 2023 takes place June 14 to 16 at the Orange County Convention Center in Orlando, Fla. Humly’s North American channel partners will join Humly representatives at their InfoComm booth to demonstrate the full range of Humly Workplace Solutions in various deployment examples.

Another version of this article originally appeared on our sister-site Commercial Integrator on June 8, 2023. It has since been updated for My TechDecisions’ audience.

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Cisco and AT&T Join Forces to Expand Connectivity for Mobile-First Workforce https://mytechdecisions.com/mobility/cisco-att-expand-connectivity-mobile-first-workforce/ https://mytechdecisions.com/mobility/cisco-att-expand-connectivity-mobile-first-workforce/#respond Wed, 07 Jun 2023 21:36:40 +0000 https://mytechdecisions.com/?p=48734 Cisco and AT&T announced a new solutions to enhance connectivity and advance the calling landscape for hybrid workforces. Whether on the shop floor, the top floor, at the branch office, the home office, or the commute in between, the modern workforce is not tethered to a single space, device, or geography. With the new offerings, […]

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Cisco and AT&T announced a new solutions to enhance connectivity and advance the calling landscape for hybrid workforces. Whether on the shop floor, the top floor, at the branch office, the home office, or the commute in between, the modern workforce is not tethered to a single space, device, or geography. With the new offerings, including Cisco’s Webex Calling and SD-WAN solutions alongside AT&T mobile network, businesses of any size can offer employees a simple, secure, consistent experience to thrive in any setting.

Addressing a Seamless, Flexible and Native Integration with Webex Calling

The companies announced plans that will help ensure a seamless and reliable mobile-first collaboration experience, allowing users the flexibility to take calls across multiple devices while traveling for work, running errands and more.

Cisco and AT&T says with the dramatic increase in the use of mobile phones as the primary business device, enterprises need connectivity solutions that are easy to manage, secure and provide the flexibility and reliability desired for work from anywhere. The Cisco and AT&T integration addresses this need with key features including:

  • Single number mobile identity: Combining the capabilities of an AT&T wireless smartphone with the native integration of Webex Calling will provide greater functionality and flexibility for on-the-go communication.
  • Reduce costs: This integration helps enterprise customers lower costs by reducing or eliminating the need for traditional fixed business lines.
  • Crystal clear voice: AT&T Cloud Voice with Webex Go allows users to securely make and receive business calls using AT&T’s fast, reliable nationwide mobile network and seamlessly elevate calls to a Webex collaboration experience across the Webex App and devices, with capabilities like closed captioning, noise removal, and whiteboarding.
  • Fast, efficient, and secure collaboration: AT&T and Cisco’s joint solution will increase the ability to effectively and securely collaborate no matter the location, resulting in improved knowledge sharing and faster decision making.

AT&T Cloud Voice with Webex Go will be available for all Webex Calling users from Cisco partners in the United States later this year.

SD-WAN Connectivity for SMBs, Enterprise Businesses

Demand for unified experiences over secure connectivity to the cloud and site-to-site continues to surge. Cisco and AT&T are working together to bring secure on-demand connectivity for SD-WAN with add-on services that may include mobile 5G and fiber broadband to businesses of every size.

For small and medium businesses, AT&T is launching a new self-service option to simplify and accelerate SD-WAN deployment. Businesses can now connect, protect, manage, and scale their networks using AT&T Business Wi-Fi with Cisco Meraki.

For larger enterprises, AT&T SD-WAN with Cisco is a fully managed connectivity solution with embedded security and analytics. Enterprises can now connect a user or device to any application in their multicloud using a secure access service edge (SASE)-enabled architecture. This delivers integrated security and application optimization for end-to-end visibility.

Cisco will also provide the ability to embed AT&T wireless connectivity into Cisco devices enabling zero touch provisioning for Cisco and AT&T customers, through AT&T Control Center powered by Cisco.

“The network is at the core of the modern workforce. The ability to get things done is no longer reliant on where you are, but how you are connected,” said Jonathan Davidson, EVP and general manager of Cisco Networking. “Hybrid work only works when there is a seamless, consistent, and secure experience for workers, regardless of location. Together with AT&T, we are giving businesses what they need to securely connect everything and everyone—wherever they are. Because when everything is connected, then anything is possible.”

Mike Troiano, SVP, business products, AT&T“Mobility, said, in a statement, “Mobility is key to enabling hybrid work. Businesses want a seamless and reliable communication experience. At the heart of our collaboration with Cisco is a shared vision to empower organizations with secure connectivity, unmatched reliability, and deep network expertise. By deeply integrating our technology, businesses can be assured their communications are built on a solid foundation. Together we are unlocking new levels of productivity, agility, and connectivity— enabling teams to thrive in the modern work landscape.”

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