Artificial intelligence (AI) has become one of the most transformative technologies of our time. From personalized recommendations on e-commerce websites to self-driving cars, AI is changing how we interact with technology and the world around us. AI has the potential to significantly improve business operations, boost productivity and create new opportunities. According to a report […]
Illinois Valley Community College’s servers were shut down by a ransomware attack, affecting the school’s email servers, website, and administrative software, reports Northern Public Radio. The servers have been down since April 24. The attack was discovered Friday when the email system and website stopped functioning properly, according to WCJS News. An IT investigation determined the network had […]
IT modernization is when a company moves away from the legacy systems they have used for decades and accepts the innovative IT solutions of the future. In the era of remote work, IT teams are tasked with modernizing existing systems to align with Unified Communications (UC) systems of the future. The pandemic brought more urgency […]
Microsoft is reportedly investing a whopping $10 billion in OpenAI, the firm behind ChatGPT and DALL-E. The eight-year-old firm with no mainstream product or revenue model has dominated the news headlines ever since it released an AI Chatbot to market in November 2022. So, what is ChatGPT and what can it do? What is ChatGPT […]
Artificial Intelligence (AI) is slowly encroaching on everyday life. Behind the scenes, AI already has a firm foothold in multiple business sectors, transforming operations and giving them a competitive edge. Early AI adopters are often tech enthusiasts, eager to leverage its competitive benefits. However, in their eagerness to embrace AI, they may overlook critical steps […]
Editor’s note: This article was originally published on March 13, 2023 and has since been updated as of April 11, 2023. Cloud computing offers numerous advantages, including flexibility, cost-effectiveness, scalability, rapid deployment and storage capacity. Still, there are inherent cybersecurity risks with cloud infrastructure, including data breaches and leaks, compromised credentials, and human errors that […]
With April’s U.S. tax deadline, cybercriminals have sprung into action. For one, a devious Emotet malware phishing campaign has been launched, masquerading as official W-9 tax form emails sent from the Internal Revenue Service (IRS). A malicious group known as Tactical#Octopus is also on the prowl and looking to spread malware through fake file downloads […]
The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]
Since the COVID-19 pandemic pushed companies to improve their network abilities drastically, online corporate training has become the standard. Today’s learning management systems (LMS) mean employees can access training with a smart device and an internet connection. Transitioning your training to a corporate LMS might be a hefty investment, but its benefits far outweigh the […]
Managing data is a lot like conducting an orchestra. Many diverse parts combine to create a symphony, and data analysts are the conductors responsible for achieving it. They do this by harmonizing multiple data points into a single repository, and then extracting insights thoughtfully. Data teams, i.e., data engineers and data analysts, are the core […]
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